Versand

Processing time: Orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Shipping destinations & delivery times: We ship across the European Union and selected international markets. Estimated delivery times after dispatch:

• Czech Republic & Slovakia: 1–3 business days
• EU countries: 3–5 business days
• Other international destinations: 7–14 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Shipping costs: Costs are calculated at checkout based on your delivery address and selected shipping method. Free shipping may be available for orders above a certain threshold - check the checkout for current promotions.

Order tracking: Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Customs & duties: For deliveries within the EU, no additional customs duties apply. For shipments outside the EU, the recipient may be responsible for any applicable import duties or taxes.

Lost or delayed orders: If your order has not arrived within the estimated timeframe, please contact us at info@lifeunlocked.eu, and we will investigate with the carrier.