You’ve completed the hard part - collecting your sample. Now, let’s get it to the lab so we can unlock your data. Please fill out the return form carefully to ensure your sample arrives safely and on time. We use different logistic providers per country to guarantee speed and sample stability.

Prepare Your Kit for Shipping

Before ordering a pickup, ensure your sample is packed correctly:

• Seal the Tube: Ensure the cap on your collection tube is tightly closed.
• Biohazard Bag: Place the tube inside the provided clear bag and seal it.
• Box It Up: Place the bag inside the envelope.